Heard a guy from FEMA on the radio this morning talking about disaster relief for victims of Isabel. He gave phone numbers you could call to request the needed forms. One was the main number for most of the general public, and the other was for the hearing impaired. The whole spiel was delivered in a very scripted, professional tone of voice.
Well, that's kind of stupid, isn't it? If the one of the numbers was intended for deaf people, shouldn't he have been screaming at the top of his lungs?